Current through Register Vol. 35, No. 11, June 11, 2024
Section 12.2.6.9 - WARRANTIES, RATES AND RETURNSA. It is an unfair or deceptive trade practice for an automotive repair shop to fail to post the major provisions of its warranty policy in a prominent and conspicuous location within the repair facility and to fail to provide any person who has purchased automotive repair services with a written warranty or statement that there is no warranty, if such is the case.B. It is an unfair or deceptive trade practice for an automotive repair facility to fail to make available to all customers upon request the details of its warranty and return policies.C. It is an unfair or deceptive practice for an automotive repair facility to fail to post the current method by which labor charges are calculated, including any dollar figures used, at a prominent and conspicuous location within the facility or on the customer invoice or estimate.1/1/98; Recompiled 10/15/01