N.M. Admin. Code § 11.3.300.303

Current through Register Vol. 35, No. 17, September 10, 2024

Section 11.3.300.303 - TIMELY RESPONSE TO REQUEST FOR INFORMATION

A. Any response to a request for information from the department must be received by the department within 10 calendar days from the date transmitted. Responses to requests for additional information must be received within two business days from the date of transmission.

B. The 10 calendar day period shall begin to run on the first day after the date the request was transmitted to the claimant or to the employer. If the tenth calendar day falls on a date when the department offices are closed, receipt on the first business day thereafter shall be timely. If a response is not received timely, the department will make a determination based on the information available at that time.

C. Employers and third party administrators must respond to request for additional information electronically.

N.M. Admin. Code § 11.3.300.303

7-15-98; 11.3.300.303 NMAC - Rn & A, 11 NMAC 3.300.303, 01-01-2003; A, 11-15-2012, Adopted by New Mexico Register, Volume XXIX, Issue 20, October 30, 2018, eff. 11/1/2018, Amended by New Mexico Register, Volume XXX, Issue 20, October 29, 2019, eff. 10/29/2019