N.J. Admin. Code § 8:85-1.15

Current through Register Vol. 56, No. 8, April 15, 2024

Section 8:85-1.15 - Complaints

(a) The Department will receive, document and investigate complaints from multiple sources and take appropriate corrective action as required. It is the Department's policy that the source of the complaint be held confidential, unless disclosure permission is obtained from the complainant.

(b) In addition to investigation by the Department, when complaints against a facility indicate the facility's failure to correct previously reported survey deficiencies or to comply with established licensure and Medicare/Medicaid certification standards, such complaint reports will be forwarded to the Office of the Ombudsman for the Institutionalized Elderly for review and action. Any complaints or reports received by the Department indicating legal violations will be referred to the office of the Attorney General for review and action, as required.

N.J. Admin. Code § 8:85-1.15

Recodified from N.J.A.C. 10:63-1.15 and amended by R.2005 d.389, effective 1/17/2006.
See: 36 New Jersey Register 4700(a), 37 New Jersey Register 1185(a), 38 New Jersey Register 674(a).
Substituted "Department" for "Division" throughout; in (b), deleted "New Jersey State Department of Health and the".