N.J. Admin. Code § 13:69D-1.54

Current through Register Vol. 56, No. 24, December 18, 2024

Section 13:69D-1.54 - Gaming vouchers; procedures for issuance and redemption; redemption of coupons through a gaming voucher system

(a) A casino licensee may issue and redeem a gaming voucher at a cashiering location, slot machine, or electronic table game if connected to a computerized gaming voucher system ("system") which has been approved by the Division. In addition, a coupon enrolled in the system may be redeemed at a slot machine or electronic table game.

(b) A casino licensee may issue a gaming voucher:

1. To automatically pay a jackpot or the amount on a credit meter, which value shall not exceed $ 10,000. The voucher shall be dispensed automatically from an electronic gaming device to a patron;

2. From a cashiering location in even exchange for currency, chips, a cash equivalent, credit or debit card, a slot counter check, customer deposit withdrawal, or as payment of a manual slot payout; and

3. At an electronic table game for the purpose of cashing out electronic credits.

(c) A casino licensee may redeem a gaming voucher at:

1. Slot machines;

2. Cashiering locations;

3. Electronic table games; or

4. Casino accounting for audit purposes.

(d) All gaming vouchers shall expire one year from the date of issuance; provided, however, that nothing shall preclude a casino licensee from restricting the redemption location for a gaming voucher after a specified period of time, above a specified value, or both, in accordance with internal controls, provided that adequate written notice explaining the restriction or restrictions is provided to patrons.

(e) A gaming voucher system may be utilized to redeem coupons issued by the casino licensee provided that:

1. The IT department controls the uploading of the coupon file in the gaming voucher database; and

2. The casino licensee has internal control procedures for the control and reconciliation of all coupons redeemed by the gaming voucher system.

(f) A casino licensee shall not permit a gaming voucher to be redeemed if it knows, or reasonably should know, the gaming voucher is materially different from gaming vouchers issued by the casino licensee.

(g) A casino licensee shall immediately report to the Division any gaming voucher suspected of being counterfeit, altered or tampered with that is presented for redemption or otherwise discovered. The gaming voucher shall be transported and retained by the casino licensee's security department, until it is collected by the Division. Upon receipt of such voucher, an employee of the security department shall complete a two-part Suspicious Gaming Voucher form. The original form shall be provided with the voucher to the Division, and the duplicate form shall be retained by the casino licensee. The form shall include:

1. The date the gaming voucher was presented for redemption or otherwise discovered;

2. The location where the gaming voucher was presented for redemption or otherwise discovered;

3. The name and license number of the employee who received or discovered the gaming voucher; and

4. If available, the identity of the patron who presented the gaming voucher.

(h) A cashier shall utilize the slot monitoring system to verify the validity of a gaming voucher presented for redemption, including its validation number, value and, if applicable, the expiration date. If the gaming voucher is valid, the gaming voucher system shall immediately cancel the gaming voucher electronically and permit the redemption of such gaming voucher for the value printed thereon. In the case of an unprinted gaming voucher, the cashier shall utilize sufficient identifying information to redeem the voucher in accordance with this subsection.

(i) When the system is unable to verify the validity of a gaming voucher (unverified gaming voucher), a casino licensee may redeem the gaming voucher at a cashier's cage or satellite cage without immediately canceling the voucher provided that:

1. The licensee shall have internal controls designed to prevent employees or patrons from misappropriating the proceeds from unverified vouchers;

2. Any unverified gaming voucher that is subsequently scanned by cashier or cashier supervisor, verified and electronically canceled in the system shall thereafter be a redeemed gaming voucher;

3. At the end of each gaming day, all unverified gaming vouchers redeemed shall be transferred to the casino accounting department; and

4. On a daily basis, the casino accounting department shall prepare an Unverified Gaming Voucher document which lists the unverified gaming vouchers. The document shall include for each unverified gaming voucher:

i. The date of issuance;

ii. The Validation Number;

iii. The asset number or location where the gaming voucher was issued; and

iv. The value.

(j) A computer record for a voucher in the possession of the casino licensee not in a redeemed status may be voided provided that:

1. The void is authorized by the accounting department;

2. The casino licensee can establish the validity of the issuance of the voucher;

3. The proper patron was paid; and

4. The casino licensee maintains sufficient supporting documentation.

(k) A cage supervisor or above may also void a gaming voucher record in accordance with a methodology approved by the Division if the casino licensee:

1. Reasonably believes that the gaming voucher has been misappropriated; and

2. Maintains sufficient supporting documentation.

(l) Gaming vouchers found by any casino employee shall be immediately delivered to the security podium where a security officer shall deface the voucher's barcode in the presence of the casino employee. The voucher shall be held in a secure manner until the end of the next gaming day or otherwise claimed by a patron and confirmed by a slot department supervisor. At the beginning of each gaming day, a security supervisor shall shred all found vouchers remaining at the podium from the prior gaming day.

N.J. Admin. Code § 13:69D-1.54

Amended by 47 N.J.R. 1954(a), effective 8/3/2015

Amended by 49 N.J.R. 2966(a), effective 9/5/2017

Amended by 50 N.J.R. 612(b), effective 1/16/2018

Amended by 56 N.J.R. 1182(b), effective 7/1/2024