In order for an ODS to be certified to perform member complaint functions on behalf of a carrier, the ODS shall demonstrate that it is in compliance with the requirements of N.J.A.C. 11:24-3.7(a) or 11:24A-4.6(a).
N.J. Admin. Code § 11:24B-3.12
See: 40 N.J.R. 6529(a), 41 N.J.R. 2965(a).
Deleted "separate and apart from any network management services that the ODS may have otherwise," following "carrier," and deleted "11:24B-3.4(b)," following "N.J.A.C.".