Current through Register Vol. 56, No. 21, November 4, 2024
Section 11:24-3.8 - Submission of documents and data(a) The HMO shall submit all membership, utilization, financial, and descriptive plan information to the Department as requested. This shall include, but is not limited to: 1. A quarterly report on forms prescribed by the Department and specified at 11:24-11.6(d). This report shall be submitted within 45 days after the end of each quarter; and2. An annual report, a current directory of providers, and a record of all member and provider complaints, inclusive of all malpractice actions, on forms prescribed by the Department, as specified at 11:24-11.6. These reports shall be submitted by March 1 of the following year. The record of member and provider complaints referred to above shall include at least the following: i. The total number of complaints and utilization management appeals filed within the last year, categorized by cause and disposition;ii. The average length of time for resolution of each complaint and utilization management appeal by cause or category; andiii. The number, amount and disposition of malpractice claims settled or adjudicated during the year in which the HMO was a named party to the suit.(b) The HMO shall submit a copy of its internal performance indicators to the Department on an annual basis.(c) The HMO shall submit continuous quality improvement information as required in N.J.A.C. 11:24-7 to the Department, including, but not limited to: 1. A copy of the continuous quality improvement plan and all subsequent revisions to the plan on an annual basis;2. A copy of the reports from the continuous quality improvement plan submitted to the Board of Directors on an annual basis;3. A copy of the performance and outcome data as prescribed by the Department in N.J.A.C. 11:24-7; and4. A copy of the member mailing list as requested by the Department, in accordance with 11:24-7.3(f).N.J. Admin. Code § 11:24-3.8
Recodified from N.J.A.C. 8:38-3.7 and amended by R.2000 d.183, effective 5/1/2000.
See: 31 N.J.R. 953(a), 32 N.J.R. 1544(a).