When the quality of a commodity or service received from a CRP is not considered satisfactory by the purchasing agency, the agency shall address complaints to the CNA. The CNA shall take necessary action to remedy the problem and shall advise the CSC of the action taken.
N.J. Admin. Code § 10:99-5.10
See: 34 New Jersey Register 1402(b), 34 New Jersey Register 2840(b).
Substituted "a CRP" for "rehabilitation facilities", "purchasing" for "using", and "CSC" for "Council".