N.H. Admin. Code § Ve-H 204.02

Current through Register No. 45, November 7, 2024

Section Ve-H 204.02 - Review of Complaints; Dismissal of Complaints

(a) Upon receiving a complaint not complete or clear enough for the commandant to determine whether the complaint has merit, the commandant shall request:

(1) Additional information from the complainant or the complainant's legal representative; or

(2) A clarification of the complaint.

(b) The commandant shall dismiss the complaint if:

(1) The complainant or the complainant's legal representative fails to:

a. Include in the letter of complaint all of the information required by Ve-H 204.01(b);

b. Respond to the commandant's request for additional information within 60 calendar days;

c. Participate in any investigation related to the complaint which is ordered by the commandant; or

d. Participate in any hearing related to the complaint which is ordered by the commandant; or

(2) The complaint is without merit, as further set forth in (c) below.

(c) The commandant shall dismiss the complaint if it does not relate to:

(1) Admission;

(2) Discharge;

(3) One or more residents' rights;

(4) One or more residents' health or safety; or

(5) One or more residents' quality of life.

(d) If a complaint is dismissed pursuant to (b) or (c) above, the commandant shall issue written notice to the complainant or to the complainant's legal representative of the dismissal and the reasons for it.

N.H. Admin. Code § Ve-H 204.02

#6313-A, eff 8-8-96, EXPIRED: 8-8-04

New. #8516, INTERIM, eff 12-16-05, EXPIRED: 6-14-06

New. #8952, eff 7-21-07

Amended by Volume XXXIX Number 06, Filed February 7, 2019, Proposed by #12711, Effective 1/15/2019, Expires 1/15/2029.