N.H. Admin. Code § Puc 803.01

Current through Register No. 50, December 12, 2024

Section Puc 803.01 - Procedures and Operation of Notification Center

(a) The system shall operate a notification center, as contemplated by RSA 374:49.

(b) The notification center required by (a) above shall:

(1) Receive notification from excavators about intended excavation activities;

(2) Provide to excavators who give notice of an intent to engage in an excavation activity the names of potentially affected operators and members owning or operating underground facilities to whom the notification center shall transmit notice;

(3) Promptly transmit to potentially affected operators and members the information received from excavators about intended excavation activities;

(4) Provide the excavator, at the time of initial contact, a registration number confirming the notification of intended excavation activity;

(5) Create a record, which shall include the material included in (6) below, of each notification of the intent to engage in an excavation activity and related communication;

(6) Create, pursuant to (5) above, a record of each proposed excavation, including the following:

a. The name of the person notifying the notification center;

b. The name, address, and telephone number of the excavator;

c. The specific location, including information such as:

1. Latitude and longitude coordinates;

2. Two cross street locations;

3. Notable landmarks;

4. Utility pole numbers that are verifiable in the field; or

5. Mile markers;

d. The starting date for the proposed excavation;

e. The most current and accurate description of the intended excavation activity, to include information regarding any blasting or any trenchless excavation methods;

f. The name(s) of any sub-contractor or other person or entity who the excavator indicates may excavate at the intended excavation site on behalf of the excavator making the notification;

g. The date and time of the notification;

h. The confirmation or registration number;

i. The identity of potentially affected members and operators that the notification center contacts to inform of the intended excavation activity;

j. The date and time the notification center transmitted notice of the intended excavation activity to each potentially affected member and operator;

k. The date and time the notification will expire in accordance with Puc 805.01(b); and

l. As to any material follow-up communication relating to the proposed excavation activity directed to the communications center:

1. The party or parties involved in the communication;

2. The content of the communication;

3. The date and time of the communication; and

4. The date, time, and recipient of any transmittal of the communication; and

(7) Maintain the record required to be kept by (5) and (6) above for a period of a minimum of 3 years from the date of the last communication.

(c) The current toll-free telephone numbers of the notification center for reporting proposed excavations and otherwise communicating with the notification center shall be, 811 or 888-"DIG-SAFE", which is, 888-344-7233.

(d) The notification center shall maintain an internet-based system for proposed excavations at www.digsafe.com.

(e) Operators and members of the notification center shall use communications equipment that is compatible with the notification center.

(f) The notification center shall develop and implement procedures and use communication equipment which are adequate to acknowledge calls within 20 seconds.

(g) The notification center shall staff its operation a minimum of 10 hours each day, 5 days each week, excluding Saturdays, Sundays, and holidays, to respond to both routine and emergency calls.

(h) During the hours that the notification center is not operated by staff, the notification center shall provide at a minimum for an answering service capable of responding to an emergency notification request 24 hours per day, 7 days per week.

(i) The training provided by the notification center shall direct the public to make emergency calls to 911.

(j) The notification center shall be capable of responding to a request for emergency notification and shall transmit the information as provided in (k)(3) below.

(k) The notification center shall transmit information as follows:

(1) Notices of proposed excavation activities to potentially affected members and operators by 5:00 p.m. on the date of receipt;

(2) Routine messages by 5:00 p.m. on the date of receipt; and

(3) Messages relating to emergency situations, as described in Puc 805.03, to any potentially affected member, operator, or excavator, as applicable, as soon as possible, but not later than 10 minutes following receipt.

N.H. Admin. Code § Puc 803.01

#2050, eff 6-13-82; ss by #2912, eff 11-26-84, EXPIRED: 11-26-90

New. #5616, eff 4-20-93, EXPIRED: 4-20-99

New. #7259, INTERIM, eff 5-2-00, EXPIRES: 8-30-00; ss by #7350, eff 8-23-00; ss by #9226, INTERIM, eff 8-16-08; ss by #9318, eff 11-8-08

Amended by Volume XXXVII Number 10, Filed March 9, 2017, Proposed by #12102, Effective 2/8/2017, Expires 2/8/2027.