N.H. Admin. Code § Puc 402.02

Current through Register No. 50, December 12, 2024
Section Puc 402.02 - Basic service

"Basic service" means basic service as defined in RSA 374:22-p, 1(b), namely:

(a) Safe and reliable single-party, single-line voice service;
(b) The ability to receive all non-collect calls, at telephone lines capable of receiving calls, without additional charge;
(c) The ability to complete calls to any other telephone line, which is capable of receiving calls, in the state;
(d) The opportunity to presubscribe to interLATA toll carriers;
(e) The opportunity to presubscribe to intraLATA toll carriers;
(f) Dialing parity;
(g) Number portability;
(h) Enhanced 911, pursuant to the requirements of the department of safety bureau of emergency communications or its successor agency;
(i) Access to statewide directory assistance;
(j) Telecommunications relay service (TRS);
(k) A published directory listing, at the customer's election;
(l) A caller identification blocking option, on a per-call basis;
(m) A caller identification line blocking option that:
(1) Is available to all customers without a recurring charge;
(2) Is provided upon customer request without charge to customers who have elected non-published telephone numbers;
(3) Is available without a non-recurring charge to customers who certify that Caller ID threatens their health or safety; and
(4) Is available without a non-recurring charge when requested with installation of basic service;
(n) A blocking option for pay-per-call calls, such as blocking all 900 or all 976 calls;
(o) The ability to report service problems to the customer's basic service provider on a 24-hour basis, 7 days a week; and
(p) "Automatic Number Identification (ANI)" to other carriers which accurately identifies the telephone number of the calling party.

N.H. Admin. Code § Puc 402.02

#8348, eff 5-10-05 (See Revision Note at chapter heading for Puc 400)

Ss by #10542, eff 3/12/2014 (from Puc 402.05) (See Revision Note #2 at chapter heading for Puc 400).