Section Puc 1203.19 - Interruption of Service(a) In the event of interruption of service, utilities shall re-establish service within the shortest time practicable consistent with safety.(b) When service is interrupted because the utility must perform work on mains, lines, or equipment, the utility shall perform the work at a time causing minimum inconvenience to customers consistent with the circumstances.(c) Whenever practicable with reference to the planned work, contemplated by (b) above, utilities shall notify the following customers, where known, in advance: (2) Medical alert services;(4) Medical emergency customers; and(5) Other similarly situated customers who will be seriously affected by the service interruption.(d) A utility may interrupt or curtail service and/or vary the characteristics thereof in the following circumstances:(1) When necessary to prevent injury to persons or property;(2) When requested by state and municipal fire, police, or emergency response officials; and(3) When necessary to effect a temporary load reduction or temporary rationing of product for the common good of the utility system.(e) Additional specificity regarding interruption of service shall be contained in the following commission rules: N.H. Admin. Code § Puc 1203.19
#8192, eff 10-22-04 (from Puc 1203.17 ); ss by #9990, eff 9-16-11
Amended by Volume XL Number 19, Filed May 7, 2020, Proposed by #13031, Effective 6/9/2020, Expires 6/9/2030.