N.H. Admin. Code § Lot 8205.04

Current through Register No. 50, December 12, 2024

Section Lot 8205.04 - Digital or Video Recording Standards

(a) All monitoring through surveillance cameras shall be recorded whenever the gaming room is open for play.

(b) The surveillance system shall record all transmissions from cameras used to observe the following locations, persons, or transactions:

(1) All gaming tables whether active or inactive;

(2) Each transaction conducted at a cashiering location;

(3) Main bank areas where gross revenue functions are performed;

(4) The execution of fills and credits at the chip bank;

(5) The collection of drop boxes, cash storage boxes, and the count of the contents therein;

(6) The inspection and distribution to gaming pits of cards, dice and tiles;

(7) The retrieval of cards, dice, and tiles from gaming pits at the end of the gaming day and the delivery to the location designated for inspection, cancellation, destruction or, if applicable, reuse;

(8) Each transaction conducted at an automated bill breaker, voucher/coupon redemption, an jackpot payout machine, as well as each replenishment or other servicing of any such machines; and

(9) The entrances and exits to the game room, count rooms, and all locations where critical hardware and software is housed.

(c) The path that any cash and cash equivalent is transported to or from the game floor to any area where is counted, sorted or stored shall be under continuous surveillance.

(d) Recording media, which shall be replaced immediately upon the manifestation of any significant degradation in the quality of the images or sound, if applicable, recorded thereon, provided, however, when videotape is utilized, it shall be used for no more than one year.

(e) The digital or video surveillance system shall include, at a minimum, the following:

(1) Light sensitive cameras, with lenses of sufficient magnification to allow the operator to real information on gaming chips, dice, tiles, symbols and credit meters on electronic terminals, an employee credentials, and with 360 degree pan, tile and zoom capabilities without camera stops effectively and clandestinely monitor in detail and from vantage points the following:

a. The gaming conducted at each gaming table, and the activities in the pit area;

b. The gaming conducted at the HHR wagering terminals;

c. The operations conducted at and in the cashiers' cage, and each office ancillary thereto;

d. The operations conducted at automated coupon redemption machines;

e. The count processes conducted in the count rooms;

f. The movement and storage of cash, gaming chips and plaques, drop boxes, bill validate boxes, and the cash storage boxes, drop boxes, and drop buckets associated with HH wagering devices and other electronic gaming terminals;

g. The entrances and exits to the game room, the count rooms, and all locations when critical hardware and software is housed; and

h. The operation of automated jackpot payout machines, gaming voucher redemption machines, gaming voucher systems, and electronic transfer credit systems.

(2) Be of sufficient clarity to identify:

a. Employees and customers;

b. Table numbers;

c. Cash denominations;

d. Card values, including pips, face cards, and suits;

e. Chip values, and where applicable, the number of chips in a rack; and

f. Game outcomes;

(3) Allow for the clear, unobstructed views of cashier transactions, table games where cash wage are accepted, and the counting of money from storage boxes removed from a gaming table;

(4) Video recording equipment which, at a minimum, shall:

a. Permit the preservation and viewing of a clear copy of the transmission produced by an camera connected to the system;

b. Be capable of superimposing the time and date of the transmission on each recording mad by the video recording equipment;

c. Enable the operator to identify and locate, through the use of a meter, counter or other device or method, a particular event that was recorded; and

d. Record in color, and include audio capability in the count room;

(5) An emergency power system that can be used to operate the system in the event of a pow failure, such power system to be tested at 12-month intervals subject to more frequent re-testing upon failure of a test; and

(6) A preventive maintenance program that ensures that the entire system is maintained in prop working order and that transparent covers over system cameras are cleaned in accordance with routine maintenance schedule; and

(7) Recording media, which shall be replaced immediately upon the manifestation of any significant degradation in the quality of the images or sound. Where videotape is utilized, it shall be used for n more than one year.

(f) When surveillance is conducted, surveillance personnel shall maintain and securely store a surveillance log documenting a minimum of the following surveillance activities:

(1) Date and time commenced and terminated;

(2) Activities observed and performed; and

(3) The name or license credentials of each person who initiates, performs, or supervises the surveillance.

(g) A summary of the results of surveillance conducted of suspicious activity should be maintained in separate log.

(h) Except when provided a written notice by the commission requesting the records to be retained as pa of an ongoing investigation, all recordings required by these standards, shall be retained for a minimum of 4 days.

(i) Recordings involving suspected or confirmed gaming crimes, unlawful activity, or actions investigations by management personnel shall be retained indefinitely until released by the commission, and copy of any report and digital/video recording shall be forwarded to the commission.

(j) All recordings shall have a primary and backup copy stored on suitable non-volatile media to prevent the loss of images in the event of a hardware failure.

(k) Category A and B licensees shall have the capability to produce a still copy or photograph of the images depicted on a video recording. This may be accomplished using a digital or video printer, still camera other available means.

(l) The game room shall maintain a digital or video library logs to demonstrate compliance with the storage, identification, and retention standards required in this section.

(m) Duly authenticated copies of digital records shall be provided to a commission agent upon request and at the expense of the licensee.

(n) The media storage system shall be configured so that a failure of any single component will not result in the loss of any data from the media storage system, and have a failure notification system that provides a audible, as well as a visual notification of any failure in the surveillance system or the media storage system.

N.H. Admin. Code § Lot 8205.04

Derived from Volume XLII Number 6, Filed February 10, 2022, Proposed by #13330, Effective 1/22/2022, Expires 1/22/2032.