Section Lab 516.11 - Procedures for Submission and Processing of Complaints of Misconduct by a CVRP or CVRPI(a) Persons wishing to complain of CVRP or CVRPI misconduct shall submit to the board a written complaint including the information described in (b) below, using mail or any electronic means for which the board is able to maintain security.(b) The complaint shall include: (1) The name and address of the complainant;(2) If the complaint is made on behalf of another person, the name of that person and the relationship of that person to the complainant;(3) The date of the complaint;(4) The name of the CVRP or CVRPI complained against;(5) If known, the business address and telephone number of the CVRP or CVRPI complained against;(6) A detailed description of the treatment, action or event complained about;(7) The beginning and ending dates of the treatment, action or event being complained about; and(8) As attachments, copies, but not originals, of any documents which relate to the complaint.(c) The board shall mail a copy of any complaint it has not dismissed pursuant to (d) (1) below to the CVRP or CVRPI complained against.(d) Within 90 calendar days of the receipt of a complaint at the board's office, the board shall take one of the following actions:(1) Dismiss the complaint by applying the standard in (e) below; or(2) Begin an investigation of the allegations in the complaint by appointing a special investigator.(e) The board shall dismiss any complaint, either without investigation above or after investigation, when it determines that:(1) The board has no authority to regulate the actions or omissions complained of; or(2) There is nothing in the complaint to suggest that the actions or omissions complained of constitute misconduct under RSA 281-A:69, the rules or any order of the board, or any statute within the authority of the board to enforce.(f) The board shall issue a written statement to a complainant whose complaint it has dismissed, including: (1) Notice of, and the reason for, the dismissal; and(2) A statement of the complainant's right to challenge the dismissal through a hearing in accordance with this chapter.(g) If a complaint is not dismissed, the matter will proceed in accordance with the following rules. N.H. Admin. Code § Lab 516.11
#5041, eff 1-9-91; amd by #5235, eff 9-27-91; rpld by 5894, eff 9-2-94
New. #6596, eff 10-3-97, EXPIRED: 10-3-05
New. #9287, eff 10-1-08
Amended by, Volume XXXVI Number 14, Filed April 7, 2016, Proposed by #11067, Effective 4/1/2016, Expires 4/1/2026.