Section Inst 702.01 - Availability(a) Any manufacturer, retailer, consumer, or installer may request an alternative dispute resolution for the resolution of disputes between a manufacturer, retailer or installer, including but not limited to neutral evaluation and mediation as methods of resolving the matter.(b) In accordance with RSA 541-A:31 and 38, the board shall provide a choice of alternative dispute resolutions, including but not limited to those identified in this part in order to encourage informal settlement.(c) Methods of alternative dispute resolution shall not be mandatory for any party nor shall such evaluation impair either party's right to a due process hearing. At a pre-hearing conference the parties shall be given the opportunity to discuss and decide whether or not they wish to submit to alternative dispute resolution.(d) If neutral evaluation is chosen the procedure shall be governed by Inst 702.04.(e) If mediation is chosen the procedure shall be governed by Inst 702.05.(f) If non-binding arbitration is chosen the procedure shall be governed by Inst 702.06.N.H. Admin. Code § Inst 702.01
#8494, eff 12-24-05; ss by #10155, eff 4-14-12