Section Ins 3702.05 - Content of Customer Notice(a) Customer notice shall be given in a clear and conspicuous manner. The notice shall describe the incident in general terms, the type of customer information that was the subject of the unauthorized access or use and the approximate date of the breach.(b) The notice shall include a telephone number that customers may call for further information and assistance.(c) Additionally, insurers may include in their notice the following information: (1) A general description of what the licensee has done to protect the customers' information from further unauthorized access;(2) A reminder to customers of the need to remain vigilant over the next year or two to promptly report incidents of suspected identify theft to the licensee and the appropriate authorities;(3) A recommendation that the customer review bank and creditor statements and immediately report any suspicious activity to the appropriate authorities;(4) A description of fraud alerts and an explanation of how the customer may place a fraud alert in the customer's consumer reports to put the customer's creditors on notice that the customer may be a victim of fraud;(5) A recommendation that the customer periodically obtain credit reports from each nationwide credit reporting agency and have information relating to fraudulent transactions deleted; and(6) An explanation of how the customer may obtain a credit report free of charge.N.H. Admin. Code § Ins 3702.05
Amended by Volume XXXVI Number 06, Filed February 11, 2016, Proposed by #11015, Effective 1/8/2016, Expires 1/8/2026.