Section Ins 2704.08 - Reporting to the New Hampshire Board of Pharmacy(a) The commissioner shall prepare public reports with regard to the complaints received from pharmacies or the New Hampshire board of pharmacy under this part.(b) The public report shall contain the following information:(1) A unique numerical identifier for each complaint received;(2) The name, address, and license number of the pharmacy filing the complaint;(3) The name and license number of the pharmacist who supports the allegations in the complaint filed;(4) The name of the health carrier and the name of the PBM, if a PBM is involved in the prescription claim made by the consumer;(5) The date the complaint was received;(6) The nature of the complaint received, to include the prescription at issue, the facts concerning the complaint, and the section of rule or law that is alleged to have been violated;(7) The status of the investigation or an indication that the complaint is in pending status, awaiting information from the pharmacy;(8) The date of the final resolution of the complaint, if the complaint has been resolved; and(9) A description of the final resolution of the complaint, to include the legal and factual findings of the commissioner as to the alleged violation.(c) The report shall be posted electronically on the department's website at http://www.nh.gov/insurance/ at least quarterly and shall also be transmitted to the New Hampshire board of pharmacy.(d) The commissioner shall provide to any complaining pharmacy, upon request, a report of the status of complaints filed by that pharmacy, which shall contain the information set forth in (b) above.N.H. Admin. Code § Ins 2704.08
Derived From Volume XL Number 28, Filed July 9, 2020, Proposed by #13059, Effective 6/29/2020, Expires 6/29/2030.