Section He-E 502.10 - Informal Resolution(a) An individual who disagrees with an eligibility or termination determination as described in He-E 502.07 or He-E 502.09 may request an informal resolution of the decision, as follows: (1) The individual, or his or her authorized representative, shall submit a written request to the BEAS bureau director, or designee, within 30 calendar days of the eligibility or termination determination; and(2) The written request shall include an explanation of the reason why the eligibility or termination determination should be changed, including any supporting documentation.(b) For individuals currently receiving services, Title III services shall continue during the informal resolution process until a decision is rendered.(c) The BEAS bureau director, or designee, shall review the request in (a) above and provide a written notice to the individual, or his or her authorized representative, of the decision to maintain or change the original eligibility or termination decision, including the reason therefor.(d) If the contract agency's or BEAS' decision is not upheld: (1) Services shall be initiated for individuals requesting services; and(2) Services for individuals currently receiving Title III services shall continue as long as the Title III eligibility requirements described in He-E 502.05 are met or until the end of the individual's eligibility period.(e) If the contract agency or BEAS' decision is upheld, services for individuals currently receiving services shall end within 30 calendar days of the bureau director or designee's decision.(f) Requesting an informal resolution shall not: (1) Preclude in any way an individual's right to appeal a disputed eligibility or termination determination in accordance with He-C 200; or(2) Change the timeframes established for filing an appeal.(g) An individual may appeal the decision of the bureau director or designee in (c) above, in accordance with He-C 200.N.H. Code Admin. R. He-E 502.10
(See Revision Note at part heading for He-E 502) #10530, eff 2-28-14
Amended by Volume XLII Number 14, Filed April 7, 2022, Proposed by #13354, Effective 3/19/2022, Expires 3/19/2032