Section He-A 304.13 - Hours of Operation(a) An OTP shall be open 7 days a week except for state and federal holidays and for emergency closures.(b) Dispensing hours shall be flexible enough to permit a client who is working or attending school to receive his or her methadone/buprenorphine without jeopardizing such work or school.(c) OTPs shall make reasonable accommodations for clients who are unable to utilize standard dispensing hours in (b) above due to work or school, including but not limited to allowing the client to dose outside of standard dispensing hours, but within the OTP's normal business hours.(d) An OTP shall maintain hours of operation that: (1) Include day, evening, or both, and weekend hours to accommodate client need;(2) Permit clients to receive medication individually and within 15 minutes of their scheduled dosing appointments; and(3) Are posted at the facility and otherwise made available to clients.(e) An OTP shall provide clients with written notice at least 15 days prior to any change of standard hours of operation.(f) Pursuant to 42 CFR 8.12, clients shall be permitted to receive a take home dose for a day that the OTP is closed for business due to a state or federal holiday or an emergency closure.(g) An OTP shall establish and implement written procedures for emergency closures and holiday closures. Such procedures shall have been filed with the bureau.N.H. Admin. Code § He-A 304.13
#7496, eff 5-23-01; ss by #9476, eff 5-22-09
Amended by Volume XXXVIII Number 10, Filed March 8, 2018, Proposed by #12476, Effective 2/16/2018, Expires 2/16/2028.