N.H. Code Admin. R. Env-Dw 503.02

Current through Register No. 25, June 20, 2024
Section Env-Dw 503.02 - Notification of Impairment
(a) The owner of a community or non-community, non-transient water system shall notify the department within 24 hours after discovery of any of the following:
(1) Actual or suspected tampering, sabotage, security breach, or any suspicious incident at the water system;
(2) Damage to or depletion of the source of the supply or water system facilities which impairs the quality or sufficiency of the supply; or
(3) Interruption of service of a pressure zone or the entire water system due to an extended power outage, line break, or other cause.
(b) The owner shall provide the notice to the department required by (a), above, by telephone, fax, e-mail, or other available means of confirmable, rapid communication.
(c) A community water system shall implement the appropriate actions as specified in the water system's emergency plan required by Env-Dw 503.21.
(d) Subject to (g), below, if the impairment is anticipated to last more than 48 hours, the system owner shall notify affected customers within 48 hours of the impairment of:
(1) What the impairment is;
(2) The corrective actions taken or planned; and
(3) The expected timeframe for resolution.
(e) The system owner shall provide the notice to customers required by (d), above, by:
(1) Using reverse-911 or similar automated mechanism for contacting customers, if available; or
(2) In writing, if the water system does not have reverse 911 or other automated mechanism for contacting customers.
(f) The system owner shall provide a copy of the recorded or written notice to the department.
(g) If the system owner is a political subdivision and its local legislative body has not voted or does not vote to approve funding for the notification required by (d), above, and the notification is not fully funded by the state, the system owner shall not be required to provide the notice.

N.H. Code Admin. R. Env-Dw 503.02

(See Revision Note at part heading for Env-Dw 503) #10465, eff 12-2-13