Section 695D.530 - Annual report: Submission; resolution of oral inquiry1. An organization shall submit its annual report regarding its system for resolving complaints as required pursuant to NAC 695D.540 on or before June 1 of each year. The organization shall retain a copy of the annual report for at least 3 years or until the next examination conducted by the Division, whichever is longer.2. The organization is not required to include in the annual report information concerning an oral inquiry by a member relating to a misunderstanding or miscommunication if the misunderstanding or miscommunication was resolved within 1 working day after the inquiry was made. If the misunderstanding or miscommunication was not resolved within 1 working day, the organization shall report it as a complaint in the annual report.Nev. Admin. Code § 695D.530
Added to NAC by Comm'r of Insurance by R132-98, eff. 3-30-99; A by R008-02, 5-23-2002