Nev. Admin. Code § 637B.0448

Current through November 8, 2024
Section 637B.0448 - Duties of hearing aid specialist or dispensing audiologist concerning hearing aid he or she sells or fits

A hearing aid specialist or dispensing audiologist shall:

1. Provide for the service and repair of each hearing aid he or she sells or fits.
2. Provide to each person who orders or purchases a hearing aid from the hearing aid specialist or dispensing audiologist a bill of sale that includes:
(a) The name of the hearing aid specialist or dispensing audiologist, the address of the principal place of business of the hearing aid specialist or dispensing audiologist and the number of the license of the hearing aid specialist or dispensing audiologist;
(b) A description of the make, model and serial number of the hearing aid;
(c) The amount charged for the hearing aid and, if applicable, an itemization of any amount to be deducted from any refund;
(d) The condition of the hearing aid, indicating whether it is new, used or reconditioned;
(e) Any accessories provided with the hearing aid;
(f) The name of the person or entity responsible for providing a refund; and
(g) The manner in which a hearing aid may be returned, including the business location where the hearing aid may be returned and the business hours during which the hearing aid may be returned.
3. Provide to each person who purchases a hearing aid from the hearing aid specialist or dispensing audiologist a written guarantee that the person may return the hearing aid:
(a) Within 30 days after receipt of the hearing aid; or
(b) If the hearing aid is returned to the manufacturer for service or repair during the 30-day period, within 30 days after the hearing aid is returned to the possession of the person who purchased the hearing aid.
4. Schedule at least one appointment with each person who purchases a hearing aid from the hearing aid specialist or dispensing audiologist. The appointment must take place not later than 21 days after the hearing aid is delivered to the person.
5. Within 30 days after a hearing aid and all accessories that accompanied the hearing aid are returned in the same condition as that in which they were received, provide a refund to the person who purchased the hearing aid from the hearing aid specialist or dispensing audiologist.

Nev. Admin. Code § 637B.0448

Added to NAC by Speech-Language Pathology, Audiology & Hearing Aid Dispensing Bd. by R129-15A, eff. 6/28/2016

NRS 637B.132