Section 482.258 - "Substantiated complaint" interpretedAs used in NRS 482.36662, the Department will interpret the phrase "substantiated complaint" to mean a complaint regarding a used vehicle dealer submitted to the Department by a retail customer pursuant to subsection 1 of NRS 482.36664, which the Department determines:
1. Pursuant to subsection 4 of NRS 482.36664, alleges a violation by the used vehicle dealer of NRS 482.36655 to 482.36667, inclusive, or NAC 482.254 to 482.268, inclusive; and2. Was not resolved by the used vehicle dealer in the manner recommended by the Department pursuant to subsection 4 of NRS 482.36664 or in another manner acceptable to the Department or the retail customer who filed the complaint.Nev. Admin. Code § 482.258
Added to NAC by Dep't of Motor Veh. & Pub. Safety by R163-97, eff. 5-27-98