An agency shall maintain written policies and procedures concerning the qualifications, responsibilities and conditions of employment for each attendant and other members of the staff of the agency. The written policies and procedures must be reviewed and revised as needed. The written policies and procedures must be made available to the attendants and other members of the staff of the agency upon hire and whenever revisions are made to those policies and procedures. At a minimum, the policies and procedures must:
1. Provide descriptions of the duties and responsibilities of attendants;2. Provide descriptions of any activities that attendants are prohibited from engaging in, including, without limitation: (a) Making a long distance telephone call that is personal in nature: (1) On a telephone owned by or provided by a client; or(2) While on duty providing personal care services to a client;(b) Loaning, borrowing or accepting gifts of money or personal items from a client;(c) Accepting or retaining money or gratuities from a client, other than money needed for the purchase of groceries or medication for the client; and(d) Becoming the legal guardian of a client or being named as an attorney-in-fact in a power of attorney executed by the client;3. Set forth the rights of clients;4. Set forth any requirements relating to ethics governing attendants and other members of the staff of the agency, including, without limitation, any requirements concerning the confidentiality of client information;5. Provide for the prevention, control and investigation of infections and communicable diseases;6. Provide a description of the personal care services that are provided by the agency to clients;7. Provide a description of the manner in which the agency assigns attendants to provide personal care services to clients and any supervision of those services that will be provided by the agency;8. Provide for documentation of the needs of each client and the personal care services that are provided to the client;9. Set forth the emergency responses of the agency to both medical and nonmedical situations;10. Set forth the roles of the agency and any coordination that the agency will provide with services provided by other community service agencies;11. Provide for periodic evaluations of the performance of attendants and other members of the staff of the agency;12. Provide for the maintenance of current personnel records which confirm that the policies and procedures are being followed; and13. Set forth any other specific information that is necessary based on the needs of any special populations served by the agency.Nev. Admin. Code § 449.3974
Added to NAC by Bd. of Health by R182-07, eff. 1-30-2008