Section 210-61-006 - Failure to acknowledge pertinent communications006.01 Every insurer shall, within fifteen (15) days of receipt, acknowledge and respond to any written communication relating to a claim and to all other pertinent communications from a claimant which reasonably suggest that a response is expected. Communication to an agent of an insurer shall be communication to the insurer.006.02 Every insurer, upon receipt of any inquiry from the Director respecting a claim shall furnish the Department, in duplicate, an adequate response to the inquiry or request additional reasonable time to respond within fifteen (15) days of receipt of such inquiry.006.03 Every insurer, upon receiving notification of claim, shall provide, within fifteen (15) days, the necessary claim forms, instructions and reasonable assistance so the insured can comply with the insurer's reasonable requirements and also comply with the policy conditions. Compliance with this paragraph shall constitute compliance with Subsection 006.01.210 Neb. Admin. Code, ch. 61, § 006