Chapter 1 - Improper or Unfair Claims Settlement Practices
- Section 20 CSR 100-1.010 - Definitions
- Section 20 CSR 100-1.020 - Misrepresentation of Policy Provisions in Claims Settlement
- Section 20 CSR 100-1.030 - Failure to Acknowledge Pertinent Communication
- Section 20 CSR 100-1.040 - Standards for Prompt Investigation of Claims (Rescinded)
- Section 20 CSR 100-1.050 - Standards for Prompt, Fair, and Equitable Settlement of Claims
- Section 20 CSR 100-1.060 - Standards for Prompt, Fair, and Equitable Settlements under Health Benefit Plans (Rescinded)
- Section 20 CSR 100-1.070 - Identification Cards Issued by Health Carriers
- Section 20 CSR 100-1.100 - Claims Involving Public Adjusters or Solicitors
- Section 20 CSR 100-1.200 - [Rescinded]
- Section 20 CSR 100-1.300 - [Rescinded]