Mo. Code Regs. tit. 19 § 15-4.280

Current through Register Vol. 49, No. 20, October 15, 2024

Section 19 CSR 15-4.280 - Ombudsman Services

PURPOSE: This amendment updates terminology and statutory authority.

PURPOSE: This rule requires the area agency on aging to support the statewide Long-Term Care Ombudsman program and establishes criteria for funding local programs.

(1) The area agency on aging shall conduct ombudsman activities that support the division-administered Long-Term Care Ombudsman program. The area agency on aging may award funds for the provision of a Long-Term Care Ombudsman program and that award shall be based on a consideration of the degree to which the ombudsman service provider has-

(A) Established measurable objectives;

(B) Identified facilities in the project area;

(C) Developed a plan for informing and serving the older residents of the identified facilities; and

(D) Developed a plan for recordkeeping that includes such data as to the nature of the complaints received, efforts made to resolve complaints and procedures to maintain the confidentiality of service recipient records and files.

19 CSR 15-4.280

AUTHORITY: section 660.050, RSMo 1986.* This rule was previously filed as 13 CSR 15-6.185 and 13 CSR 15-4.280. Original rule filed Jan. 6, 1986, effective April 30, 1986. Moved to 19 CSR 15-4.280, effective Aug. 28, 2001.

Amended by Missouri Register July 15, 2022/Volume 47, Number 14, effective 8/31/2022

*Original authority: 660.050 RSMo 1984, amended 1988, 1992, 1993, 1994, 1995.