32 Miss. Code. R. 1-19.8
The purpose of the two week follow-up is to show that the vendor has successfully fitted the client with the prescribed hearing aid and has met with the client within two weeks to confirm his/her satisfaction with the fitting. The form should be included along with the initial authorization and sent directly to the vendor. Two weeks after the fitting, the form should be completed by the client in the hearing aid dealer's office, not sent to the client in the mail. Again, the two week follow-up form is your confirmation that the client has received the proper services for which you are paying. If the client is not satisfied with his hearing aid or the services of the vendor, the two week follow- up serves as the client's mechanism to express his feelings in writing.
The thirty day follow-up is conducted by the Counselor with the client, thirty days after the initial fitting, to confirm that the client is still satisfied after thirty days. Because it serves as one of the required counseling contacts prior to moving a client to employed status, the thirty day follow-up should be conducted in a one-on-one counseling session not over the phone. Most often, during a thirty day follow-up session, the client will have questions and concerns about his new aids that only the Counselor is qualified to answer.
32 Miss. Code. R. 1-19.8