Rule 24-2-38.1 - Service DesignA. Family Support and Education Services provide self-help and mutual support for families of children/youth with serious emotional disturbances or mental health challenges. This service increases the knowledge, skills, and confidence of parents and family members in parenting their child/youth and increases understanding of family-driven practice.B. An employee with documented completion of a DMH-approved program in family education and support for families of children/youth with behavioral/conduct or emotional disorders must be designated to coordinate Family Support and Education Services.C. Providers must maintain policies and procedures that address, at a minimum, the following:1. Description of relationship types engaged in family-driven activities;2. Specific strategies to be used for outreach to the target population;3. Description of qualifications and specialized training required for providers; and4. Description of service components.D. A variety of social marketing materials and activities appropriate for families of children/youth with behavioral/conduct or emotional disorders must be made available through brochures, workshops, social activities, or other appropriate meetings or methods/types of presentations with an individual family or groups of families and other stakeholders.1. These activities must be documented and address one (1) or more of the following topics:(a) Overview of children's mental health disorders and services;(b) Family-driven practice;(f) Effective communication;(h) Identifying and utilizing community resources;(i) Parent/professional collaboration;(j) System Navigation and Rights;(k) Consultation and education;(l) Pre-affidavit Screening for civil commitment for ages 14 and up; or(m) Other pre-approved DMH topic.2. Documentation of the activity and/or group must include, at a minimum: (a) Topic and brief description of the presentation/activity or group;(b) Group or people to whom the activity was provided, including signature of participants;(d) Number of participants; and(e) Name and title of the presenter(s) or facilitator(s), with a brief description of their qualifications/experience in the topic presented.