A person may file a complaint with the Administrator by doing so in writing, setting forth a full statement of the facts concerning the alleged infraction of the elevator licensing law or rules. In the event a complaint is filed with the Administrator, the Administrator's investigation shall not be limited to the matter set forth in the request for investigation but may extend to any act coming to the attention of the Administrator which appears to violate the law or these rules.
19 Miss. Code. R. 8-1.32