Rule 18-14-2.19 - Where to Complete the InterviewA. Households are allowed a face-to-face interview either:1. At an appropriate MDHS county office;2. The household's residence if a hardship criteria is met and the household requests a home-based interview.B. Telephone interviews will routinely be used in lieu of a face-to-face interview for most households, such as at initial applications or recertification to provide enhanced program access, or if a household hardship situation exists.C. Applicants have the choice of a face-to-face interview even if MDHS routinely provides telephone interviews.18 Miss. Code. R. 14-2.19