A conflict of interest may arise when a local government unit owns a health plan and also owns and operates an ECP. In these circumstances, if an enrollee files a complaint against the health plan or the ECP, the local government unit shall:
A. fully disclose in writing to every complainant that the health plan and the ECP are both owned and operated by local government unit;B. clearly explain in writing to every complainant that there is the potential for a conflict of interest when local government unit is both the provider and the contractor of the health service; andC. offer every complainant the option of filing the complaint with the appropriate state agency rather than with the health plan.Minn. R. agency 144, ch. 4688, pt. 4688.0120
Statutory Authority: MS s 62Q.19