Section R. 460.17 - Complaint against person other than governmental agencyRule 17.
(1) A person or the commission may initiate a complaint against a person, other than a governmental agency, alleging a violation of the act.(2) Before filing a complaint, the complainant shall make a good faith attempt to settle the dispute with the respondent using any reasonable means of resolution acceptable to the involved parties.(3) If the dispute is not settled, the complainant may complete and file the electronic complaint form that can be found on the commissions website, www.michigan.gov/mpsc, in compliance with the user instructions.Mich. Admin. Code R. 460.17
2016 MR 24, Eff. 12/21/2016