Section R. 325.22162 - Medical first response services; operating requirementsRule 162. In addition to requirements prescribed in the code and these rules, a medical first response service shall do all of the following:
(a) Establish and maintain a written procedure that explains the steps that will be followed when a complaint is received by the operation. This procedure shall be maintained by the operation and shall be available to the department upon request.(b) Maintain evidence of participation in the county, local, or regional disaster plan and response. Approved protocols may satisfy this requirement. These documents shall be maintained by the service and shall be available to the department upon request.(c) Comply with medical record keeping requirements in accordance with R 325.22117.(d) Maintain written policies and procedures that address safety and accident reduction and comply with all applicable state and federal health and safety laws as prescribed on the department-approved agency inspection form. These procedures shall be maintained by the service and shall be available to the department upon request.(e) Require that each individual staffing a medical first response vehicle is in compliance with the code and applicable medical control authority protocols.(f) Maintain evidence of an orientation process for emergency medical services personnel that familiarizes them with the agency's policies and procedures and trains in the use and application of all equipment carried in the vehicle. At a minimum, this evidence must include a proper introduction to the duties to be performed as well as medical control authority protocols.(g) Maintain a copy of all applicable protocols for each medical control authority under which the agency operates.(h) Participate in data collection and quality improvement activities authorized under medical control authority protocols.(i) Ensure that all vehicles meet state equipment requirements as established by the department and department-approved medical control authority protocols.(j) Require compliance with medcom requirements.(k) Not knowingly respond to or advertise its services for prehospital emergency patients from outside its service area as defined in these rules, except for mutual aid requests.(l) Require that each individual operating a licensed life support vehicle during an emergency response has completed a vehicle operation education and competency assessment.Mich. Admin. Code R. 325.22162