Section R. 325.22132 - Life support agency; operating requirementsRule 132. In addition to requirements prescribed in the code and these rules, life support agency shall do all the following:
(a) Establish and maintain a written procedure that explains the steps that will be followed when a complaint is received by the agency. This procedure shall be maintained by the agency and made available to the department upon request.(b) Maintain evidence of participation in the county, local, or regional disaster plan. Approved protocols may be used to meet this requirement. These documents must be maintained by the operation and made available to the department upon request.(c) Comply with medical record keeping requirements in accordance with R 325.22117.(d) Maintain written policies and procedures that address safety and accident reduction and comply with all applicable state and federal health and safety laws as prescribed on the department-approved agency inspection form. These procedures must be maintained by the operation and be available to the department upon request.(e) Require that each individual staffing a licensed life support agency complies with the code and applicable medical control authority protocols.(f) Require that a life support vehicle is not operated while transporting a patient unless the ambulance is staffed in accordance with section 20921(3), (4), and (5) of the code, MCL 333.20921.(g) Require that a non-transport prehospital life support vehicle is not operated unless it is staffed in accordance with sections 20927(3) and 20941(6) of the code, MCL 333.20927 and 333.20941.(h) Require that an aircraft transport vehicle is not operated unless it is staffed in accordance with section 20932(2) of the code, MCL 333.20932.(i) Maintain evidence of an orientation process of emergency medical services personnel that familiarizes them with the agency's policies and procedures and trains them in the use and application of all the equipment carried in the licensed life support vehicle. At a minimum, the orientation process must include an introduction to personnel duties and responsibilities, in addition to medical control authority protocols.(j) Maintain access to the current version of all applicable protocols for each medical control authority under which the agency operates.(k) Complete and submit patient care records according to department-approved medical control authority protocols.(l) Participate in data collection and quality improvement activities authorized under medical control authority protocols.(m) Ensure that each licensed life support vehicle meets all applicable vehicle standards and state minimum equipment requirements prescribed by the department and department-approved medical control authority protocols.(n) Require compliance with medcom requirements.(o) Not knowingly respond to, or advertise its services for, prehospital emergency patients from outside its service area except for mutual aide requests.(p) Require that each individual operating a licensed ground life support vehicle during an emergency response or patient transport has completed a department-approved vehicle operation education and competency assessment.Mich. Admin. Code R. 325.22132
2004 AACS; 2023 MR 10, Eff. 5/26/2023