Section R. 330.2809 - Consumer information, education, and rightsRule 2809.
(1) A program shall establish a system of rights protection as required by chapters 7 and 7A of the act.(2) A program shall inform consumers about all of the following information at the time consumers apply for services:(a) The type and nature of available services.(b) The organization's procedures for the development of an individualized plan of service.(c) Service rates, financial liability, financing arrangements, and related appeal procedures.(d) The consumer's rights as specified in chapters 7 and 7A of the act.(e) The consumer's right to request second opinions on hospitalization as specified in chapter 4 of the act.Mich. Admin. Code R. 330.2809