Md. Code Regs. 36.03.10.34

Current through Register Vol. 51, No. 24, December 2, 2024

Section 36.03.10.34 - Player Tracking System

A. For the purposes of this regulation, a "player tracking system" means the collective hardware, software, communications technology, and other ancillary equipment owned or leased by a facility operator to collect, monitor, interpret, analyze, authorize, report, and audit data pertaining to:

(1) Player activity generally at video lottery terminals and table games; and

(2) Individual player activity at video lottery terminals and table games where the player has registered with the facility operator for inclusion in the player tracking system.

B. A facility operator shall utilize a player tracking system meeting the requirements of this subtitle.

C. A facility operator may not collect or monitor the activity of an individual who it knows, suspects, or has reason to know or suspect is:

(1) Under the age of 21 years;

(2) Mandatorily excluded in accordance with State Government Article, § 9-1A-24(d), Annotated Code of Maryland; or

(3) Voluntarily excluded in accordance State Government Article, § 9-1A-24(e), Annotated Code of Maryland.

D. A facility operator shall provide a player with a record of video lottery terminal and table game spending levels if:

(1) The player:

(a) Has registered with the facility for inclusion in the player tracking system; and

(b) Submits a signed request for the spending level documentation at:

(i) The cashiers' cage; or

(ii) Other location at the facility approved by the Commission; and

(2) The identification of the player and the authenticity of the player's signature on the request is established by an employee satisfactorily comparing the:

(a) Player's information recorded on the spending level request documentation with the information contained on the valid, unexpired government-issued photographic identification presented by the player; and

(b) Player's physical appearance with the photograph contained on the valid, unexpired government-issued photographic identification presented by the player.

E. A facility operator shall provide a player with a record of video lottery terminal and table game spending levels if the player:

(1) Has registered online with the facility operator for the establishment of an account; and

(2) Enters a unique login credential at a:

(a) Self-service kiosk; or

(b) Facility operator's player rewards website.

Md. Code Regs. 36.03.10.34

Effective date:
Regulations .34 adopted as an emergency provision effective March 1, 2013 (40:6 Md. R. 470); emergency action expired effective July 20, 2013
------
Regulations .34 adopted effective adopted effective August 19, 2013 (40:16 Md. R. 1347)
Regulation .34 amended effective 42:6 Md. R. 515, eff.3/30/2015; amended effective 50:26 Md. R. 1130, effective 12/12/2023, exp. 6/9/2024 (Emergency); amended effective 51:10 Md. R. 529, eff. 5/27/2024.