Md. Code Regs. 20.63.07.14

Current through Register Vol. 52, No. 1, January 10, 2025

Section 20.63.07.14 - Website Information

The CCA website shall provide the following information to customers:

A. Current rates;

B. Effective period for current rates;

C. Terms of service;

D. Renewable content;

E. Summary of the type of costs included in rates;

F. Contact information for CCA;

G. When to contact CCA;

H. Contact information for electric companies;

I. When to contact electric companies;

J. CCA opt-out information, including an explanation of the means to opt-out or refuse CCA service;

K. CCA enrollment information;

L. CCA customer information privacy policy;

M. A copy of the full text of the CCA Aggregation Plan; and

N. Information about customer protection.

Md. Code Regs. 20.63.07.14

Regulation .14 adopted effective 51:2 Md. R. 76, eff. 2/5/2024