Md. Code Regs. 20.63.03.05

Current through Register Vol. 52, No. 1, January 10, 2025

Section 20.63.03.05 - Recording Customer Information Decisions

A. A CCA shall retain records of customer affirmative requests for CCA service, including:

(1) CCA service requested; and

(2) The time and date of the request.

B. A CCA and a county in the process of forming a CCA shall retain records of the time and date of customer requests to opt-out of CCA service.

C. An electric company shall retain records of the time and date of customer requests to opt-out of CCA service or request SOS service.

D. The CCA and electric companies shall retain records in §§A-C of this regulation for at least 3 years after the termination date of the CCA.

E. The electric company shall provide to the CCA, no more frequently than once per business day, the information in §C of this regulation upon written request from the CCA.

Md. Code Regs. 20.63.03.05

Regulation .05 adopted effective 51:2 Md. R. 76, eff. 2/5/2024