Md. Code Regs. 20.62.05.03

Current through Register Vol. 52, No. 1, January 10, 2025

Section 20.62.05.03 - Advertising and Solicitations

A. Advertising Permitted.

(1) A subscriber organization or subscription coordinator may advertise its services.

(2) A subscriber organization, a subscription coordinator, or their agent may not engage in a marketing or trade practice that is unfair, false, misleading, or deceptive.

B. Marketing Disclosures.

(1) A subscriber organization's, a subscription coordinator's, or their agent's marketing or solicitation information shall include the subscriber organization's or subscription coordinator's Maryland approval number in a clear and conspicuous manner.

(2) If a subscription price is quoted, the following are required:

(a) A statement that the subscription price quoted is only for the specified product or services provided by the subscriber organization or subscription coordinator, and the subscription price quoted does not include any tax, commodity, utility distribution or transmission charge, or other utility fee or charge;

(b) A statement that the subscriber organization's or subscription coordinator's price is not regulated by the Commission; and

(c) Any projected savings presented to a potential subscriber shall include a comparison that projects future electricity rates increasing at not more than 1 percent per year.

C. Internet Advertising. If a subscriber organization, a subscription coordinator, or their agent maintains a website, the subscriber organization, the subscription coordinator, or their agent shall post on the Internet readily understandable information about its services, prices, and any other mandated disclosures.

D. Telephone Solicitation.

(1) A subscriber organization, subscription coordinator, or their agent soliciting customers by telephone shall comply with all applicable State and federal law, including the Maryland Telephone Solicitations Act, Commercial Law Article, §§ 14-2201-14 -2205, Annotated Code of Maryland.

(2) A subscriber organization, a subscription coordinator, or their agent may not conduct a residential customer telephone solicitation before 8 a.m. or after 9 p.m.

Md. Code Regs. 20.62.05.03

Regulations .03 adopted effective 43:14 Md. R. 781, eff. 7/18/2016; amended effective 49:6 Md. R.406, eff. 3/21/2022