Md. Code Regs. 20.59.03.01

Current through Register Vol. 51, No. 21, October 18, 2024

Section 20.59.03.01 - Supplier Customer Consent - Pre-Enrollment

A. Pre-Enrollment Customer Information. Before requesting from a utility the precontracting customer information described in Regulation .02 of this chapter, a supplier shall:

(1) Notify the customer of its intention to request customer information from a utility; and

(2) Obtain the customer's consent for release of the customer's information from the utility.

B. Notice. The supplier notice required under §A(1) of this regulation shall specify the customer information listed in Regulation .02 of this chapter to be requested from a utility.

C. Customer Consent Record.

(1) A customer's consent under §A(2) of this regulation is valid for a time mutually agreed to by the customer and the supplier.

(2) Consent Records.

(a) A supplier shall maintain a record of a customer's consent under §A(2) of this regulation for a period of not less than 180 days from the expiration of the customer's consent.

(b) A supplier's customer consent records are subject to audit by the Commission.

D. A customer's consent under this regulation is not a contract or enrollment for supplier services.

Md. Code Regs. 20.59.03.01

Regulations .01 adopted as an emergency provision effective July 16, 2009 (36:17 Md. R. 1311); adopted permanently effective October 5, 2009 (36:20 Md. R. 1532)