Md. Code Regs. 20.53.05.09

Current through Register Vol. 51, No. 22, November 1, 2024

Section 20.53.05.09 - Customer on Budget Billing with Utility at Time of Switch

A. If a customer is on budget billing at the time of transfer to supplier-consolidated billing service from utility-consolidated billing or standard offer service, the utility shall provide a customer an alternative payment plan upon request if the budget deficit is greater than $100.

B. The utility shall inform the customer that the customer may be unable to switch to another supplier providing supplier-consolidated billing until a payment plan as described in §A of this regulation is paid in full.

C. A customer may choose to pay the budget deficit in full at any time.

Md. Code Regs. 20.53.05.09

Regulation .09 adopted effective 49:5 Md. R.367, eff. 3/7/2022