Chapter 20.50.12 - Service Quality and Reliability Standards
- Section 20.50.12.01 - Applicability
- Section 20.50.12.02 - System-Wide Reliability Standards
- Section 20.50.12.03 - Poorest Performing Feeder Standard
- Section 20.50.12.04 - Multiple Device Activation Standard
- Section 20.50.12.05 - Additional Reliability Indices Reporting
- Section 20.50.12.06 - Service Interruption Standard
- Section 20.50.12.07 - Downed Wire Response Standard
- Section 20.50.12.08 - Customer Communications Standards
- Section 20.50.12.09 - Vegetation Management Requirements
- Section 20.50.12.10 - Periodic Equipment Inspections
- Section 20.50.12.11 - Annual Performance Reports
- Section 20.50.12.12 - Major Outage Event Response Plan
- Section 20.50.12.13 - Major Outage Event Reporting
- Section 20.50.12.14 - Customer Perception Surveys
- Section 20.50.12.15 - Resilience Plans
- Section 20.50.12.16 - Specific Information Request
- Section 20.50.12.17 - Electric Underground Location Services
- Section 20.50.12.18 - Estimated Times of Restoration and Associated Messaging