In any case where applicable law or rule requires the Authority to conduct a hearing on an application and any objection is received with respect to such application from a competitor or a member of the public, the hearing shall be conducted substantially as follows:
The Authority may, in its discretion, retain a court reporter or otherwise make a record of the hearing, and the applicant shall be responsible for any costs and expenses of making the record.
If the Authority must conduct a hearing on any other matter, the procedure shall be substantially similar to the foregoing, adapted as circumstances require.
94- 457 C.M.R. ch. 1, § 5