Chapter 815 - CONSUMER PROTECTION STANDARDS FOR ELECTRIC AND GAS TRANSMISSION AND DISTRIBUTION UTILITIES
- Chapter 815 - CONSUMER PROTECTION STANDARDS FOR ELECTRIC AND GAS TRANSMISSION AND DISTRIBUTION UTILITIES
- Section 407-815-1 - STATEMENT OF PURPOSES; APPLICABILITY; AND POLICY
- Section 407-815-2 - DEFINITIONS
- Section 407-815-3 - EMERGENCY MORATORIUM
- Section 407-815-4 - CUSTOMER PRIVACY
- Section 407-815-5 - CUSTOMER RIGHTS
- Section 407-815-6 - APPLICATION FOR SERVICE
- Section 407-815-7 - DEPOSITS FOR APPLICANTS AND CUSTOMERS
- Section 407-815-8 - BILLING AND PAYMENT STANDARDS
- Section 407-815-9 - PAYMENT ARRANGEMENTS
- Section 407-815-10 - DISCONNECTIONS
- Section 407-815-11 - CONTINUATION OF UTILITY SERVICE IS REQUIRED FOR RESIDENTIAL CUSTOMERS WITH A MEDICAL EMERGENCY
- Section 407-815-12 - RECONNECTION OF SERVICE
- Section 407-815-13 - DISPUTE RESOLUTION Procedures
- Section 407-815-14 - CUSTOMER NOTICE OF PLANNED AND UNPLANNED SERVICE INTERRUPTIONS DUE TO MAINTENANCE OR REPAIRS
- Section 407-815-15 - ANNUAL REPORTS TO THE COMMISSION
- Section 407-815-16 - WAIVERS
- Appendix 407-815-A - AVOID WINTER DISCONNECTION - KNOW YOUR RIGHTS