65- 407 C.M.R. ch. 301, § 4
Chapter 815 of the Commission's rules shall apply to residential standard offer service customers. For the purpose of this section, residential customers shall be customers taking residential utility service as defined by Chapter 815 of the Commission's rules. Pursuant to the standard offer contract established under section 5(D) of this rule, the transmission and distribution utility shall undertake all necessary actions under the provisions of Chapter 815 on behalf of standard offer providers.
Chapter 815 of the Commission's rules shall apply to nonresidential standard offer service customers. For the purpose of this section, nonresidential customers are all customers that are not taking residential utility service as by Chapter 815 of the Commission's rules. The transmission and distribution utility shall undertake all necessary actions under the provisions of Chapter 815.
Chapter 870 of the Commission's rules shall apply to standard offer service customers. The transmission and distribution utility shall undertake all necessary actions under the provisions of Chapter 870.
Each standard offer provider shall be allocated a share of the uncollectible accounts in the standard offer class or classes the provider serves. The allocated amount of each standard offer provider shall be determined by a pre-established percentage applied to the product of the standard offer provider's price multiplied by the provider's share of sales in that standard offer class. The pre-established percentages shall be set forth in the standard offer contract between the transmission and distribution utility and standard offer providers, and shall reflect the average uncollectible accounts of customers in the standard offer class during a representative historic period. The Commission will allow for the recovery of reasonable costs incurred by a transmission and distribution utility associated with standard offer uncollectible accounts.
65- 407 C.M.R. ch. 301, § 4