Current through 2024-46, November 13, 2024
Section 407-297-3 - REGISTRATION REQUIREMENTS AND OBLIGATIONS OF SERVICE PROVIDERS, BILLING AGGREGATORS, AND BILLING AGENTSA. Obligations of Service Providers. A service provider may not offer a product or service to a customer, the charge for which appears on the bill of a billing agent, nor forward such a charge to a billing agent,unless the service provider is registered with the Commission pursuant to this section.B. Obligations of Billing Aggregators. A billing aggregator may not forward to a billing agent charges for a service or product offered by a service provider unless: 1. The billing aggregator is registered with the Commission pursuant to this section; and2. The service provider is properly registered pursuant to this section.C. Obligations of Billing Agents. A billing agent may not knowingly bill on behalf of a service provider or billing aggregator who is required to be registered under this section and who is not properly registered under this section.1. For the purposes of this subsection, there is a rebuttable presumption that a billing agent acted knowingly if it billed on behalf of a service provider and/or billing aggregator whose name was not on the Commission's list of registered service providers at the time the charge appeared on the customer's bill or billed on behalf of a service provider and/or billing aggregator whose registration had been revoked and properly noticed pursuant to section 4(G) of this rule. a. The Commission will add new registrants to its list of registered carriers within two business days of the effective date of the registration and said list will be posted to the Commission' worldwide website.b. The Commission will remove registrants from its list whose registration has been revoked within two (2) business days of the revocation becoming final.c. A billing agent that places a charge on a customer's bill on behalf of a service provider that is not registered with the Commission pursuant to section 3 of this rule must immediately remove the charge from the customer's bill and will be liable to the customer for reimbursement of charges paid pursuant to section 4 of this rule.D. Bill Format. Customer bills issued by billing agents must comply with the Federal Communications Commission's Truth-in-Billing Rule, 47 CFR Part 64, once the rule becomes effective, as well as clearly identify the service provider which originated the charge for goods or services.E. Obligations of Telephone Utilities. A telephone utility that is authorized by the Commission or by law to provide telephone services in Maine is not required to be registered under this section.65- 407 C.M.R. ch. 297, § 3