65- 407 C.M.R. ch. 204, § 4

Current through 2024-51, December 18, 2024

Section 407-204-4 - Implementation of BSCA Options

A.Filing of Rate Schedules and Terms and Conditions. Within 56 days (8 weeks) following the establishment of any new or changed BSCA, or any additional calling option within a BSCA, each LEC shall file any necessary change to its rate schedules and terms and conditions.

B.Customer Notice. Within 56 days (8 weeks) following Commission approval of any changes in rates or terms and conditions filed pursuant to Section 4(A), Local Exchange Carriers shall send a notice to each customer served by a home exchange in which a change to a BSCA or to a calling option will take place. The LEC shall provide a copy of the notice to the Commission. The notice will provide the following information:

1. A description of the Economy and Premium options, a list of the exchanges included in each option, and the rates for each option, including the flat rates under each option for unlimited calling to the exchanges for which the flat rates apply, and the per-minute rate for calls to the exchanges in the Economy option for which per-minute rates apply;

2. A statement that the customer is entitled to receive municipal calling regardless of which option the customer chooses; and information about:

a. How to obtain municipal calling if the customer is presubscribed to interexchange service other than that provided by or through the local exchange carrier; and

b. How to obtain municipal calling or corrections to bills if the customer is presubscribed to interexchange service provided by or through the local exchange carrier and interexchange toll or per-minute BSCA charges for calls within the customer's municipality incorrectly appear on the customer's bill;

3. A statement that sets a deadline of 56 days (8 weeks) from the mailing of the notice and that advises customers that they may select the Economy or the Premium option prior to the deadline and informs customers of the default option if they do not select. Unless otherwise ordered by the Commission, whenever there is a change in the BSCA options in a home exchange, the default option for customers who have subscribed to an option at the time of change is the option to which a customer is then subscribed.

C.Directory Notice. The information contained in §§ 4(B)(1) and (2) will appear in the introductory pages of all LEC telephone directories.

D.Implementation Date. Companies will implement Economy and Premium options within 35 days following the deadline for customers to choose a BSCA option under Section 4(B).

E.Telephone Directories. LECs must distribute annually to each customer, at no charge, a telephone directory or directories that include(s) the "white" alphabetical listings for each exchange in the customer's BSCA.

65- 407 C.M.R. ch. 204, § 4