Either at the request of a party or sua sponte, a Hearing Examiner may correct or amend a decision to correct a ministerial or typographical error, to clarify or correct the record, or to rule upon any issue that was heard but not ruled upon. If the correction or amendment is substantive, the Hearing Examiner shall reiterate the mechanism for appeal of the decision.
29- 250 C.M.R. ch. 2, § 19