29- 250 C.M.R. ch. 11, § 9

Current through 2024-50, December 11, 2024

Section 250-11-9 - Complaint Processing Procedure for Complaints against Licensed Schools and Instructors

All complaints regarding a motorcycle rider education school and/or instructor must be signed by the complainant and submitted to the Secretary of State in writing. The Secretary of State shall acknowledge receipt of the complaint and notify the complainant of the final action taken. The Secretary of State shall advise the school, instructor or person, against whom a complaint has been registered, of the nature of the claim. The Secretary of State may investigate complaints as deemed appropriate.