Claimants are required to actually contact employers in order to be considered to have conducted a work search. A combination of methods, including soliciting and filing of job applications, sending letters and resumes, whether in person, by regular mail, or by email, registration with the Career Center Job Bank and the use of employment agencies are considered effective means of conducting a work search. Use of the internet for job searching is appropriate but simply browsing the internet, without actually making contact with employers, does not meet the work search requirement.
The claimant's length of unemployment is an important factor related to the work search process. Claimants who have been unemployed for less than ten weeks may make contacts in fields closely related to their customary work. Claimants who have been unemployed for ten weeks or longer, must increase their efforts to seek work, including making contacts in fields outside of their customary work.
Claimants are required to seek work each week. While claimants are not required to make a minimum number of contacts per week, they must make a conscientious effort that a reasonably prudent individual would use to obtain the type(s) of employment being sought.
Claimants opening initial or additional initial claims, or reopening claimsmust keep track of their work search efforts in writing in a form that can be produced as requested by the Bureau. Claimants may use the Work Search Log provided by the Bureau or some other form of written record that contains, at a minimum the date of each contact with a potential employer, the name of the employer contacted and a verifiable contact for each employer. Claimants may retain a copy of submitted applications as proof of contact. If applying online, claimants must record the internet addresses in their Work Search Logs. Claimants are required to keep their work search logs for a period of one year from the date of receipt of unemployment benefits.
Upon request, the claimant must mail a copy of the completed Work Search Log and accompanying materials to the Bureau by the date requested. Failure to produce the Work Search Log by the date requested may result in denial of benefits for the period of time covered by the Work Search Log.
Prior to being denied benefits for failure to conduct a work search, the Bureau will send written notification informing claimants that their work search efforts have been determined to be inadequate. Following this warning, the Bureau will schedule a review to determine if the claimant has been conducting an adequate work search since the time of the warning. If the Bureau determines that the claimant's work search has not been adequate, the claimant shall be disqualified from receiving benefits. Claimants who fail to perform an adequate work search as set forth in this Chapter shall be denied benefits for each week in which the search was determined to be inadequate. Claimants will only be entitled to a warning prior to disqualification for one instance. Claimants who have been previously warned of inadequate work search will be subject to immediate disqualification for any subsequent determination of inadequate work search.
12- 172 C.M.R. ch. 10, § 1